SHIPPING POLICY :
Our prices are all inclusive.
Lead-time is variable dependent on your location. Goods will be sent to the address confirmed by you at the time of placing your order.
You will able to track your shipment. The details of the link and reference number will be provided to you at the time of order placement.
At West Bay, We proudly stand by the quality of our product.
- You can return any product purchased on Westbayworld.com within 14 days of purchase for any reason. Please ensure that the garments are unworn, unwashed and in their original condition with labels intact. Returns/ Refunds are not applicable on sale items.
- Within 14 days of your original purchase—we will gladly provide a full refund to the original form of payment.
- You can return either complete order or some items from the same order.
- Credit/Refund will be issued only after the product is received at our warehouse.
- You can call us on +91 9482107519 to book the returns. In extreme circumstances you may be asked to send the products through a reliable courier. Any amount you spend on sending the product by yourself will be reimbursed with our vouchers for a maximum of Rs 200.
- Please make sure you seal the package completely before handing over to the courier.
- To enable us to process your refund/exchange, please include your name, address, invoice number and reason for your return. Refunds will be credited to the card on which payment was made.
- Refund will be initiated within 2 working days of receiving the products.
- If you have any other questions regarding your exchange, please contact us at 9482107519, Monday through Friday from 8am-4pm IST, or email us anytime at firstname.lastname@example.org